Ransomware removal reporters have learned that Ohio’s Riverside Police Department is still countering problems in the accessibility of their databases.
Lost Access to the Gateway System
Ransomware removal analysts found the police department in tatters in May 2018 when they had to save their systems from a ransomware attack and consequently lose access to the Ohio Law Enforcement Gateway.
Moreover, ransomware removal noted that a considerable segment of the department cannot retrieve their data and reports that are related to investigations of various cases that are present in the gateway system. Meetings are held to determine a solution that can assist the department to get the access of the files back. As Frank Robinson the Riverside police chief stated,
“The gateway basically holds our old reports. We can’t get those reports right now. We’re in the process of figuring out how to get those reports for us.”
The gateway also provides the functionality to the department’s personnel for fast and thorough search results through a number of databases that connect to other police departments and law enforcement institutions around the country. A search query with a single keyword associated with names, car details, addresses or any relevant investigational detail can help to extract handy information.
According to ransomware removal experts, this does not mean that the Riverside police officers are completely disconnected from the public records. They still have access to other IT assets that continue to provide assistance for investigations but the productivity has certainly taken a hit in the absence of the gateway system due to its convenience.
Mr. Robinson has also stated that effort for the restoration of the gateway’ access will stretch an additional six-weeks time period. For the time being, a Riverside official is sent to other police departments to get the relevant data from the gateway’s system and provides it to the Riverside police department.